Deputy IT Support

Makmur Bimo Tea · 📍 Tenggarong · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 8.000.000 per month
Makmur Bimo Tea is seeking a dedicated Deputy IT Support to join our team in Tenggarong. In this role, you will be responsible for providing technical support to our IT infrastructure and ensuring the smooth operation of our systems. If you are passionate about technology and have a strong background in IT support, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Provide technical support to end-users, including troubleshooting hardware and software issues.,Monitor and maintain IT infrastructure, including servers, workstations, and network devices.,Install, configure, and maintain software applications and systems.,Manage and maintain IT documentation, including user manuals, technical specifications, and troubleshooting guides.,Conduct regular backups of critical data and systems to ensure data integrity and availability.,Collaborate with other IT team members to ensure the smooth operation of IT systems and services.,Monitor and analyze system performance to identify and resolve any issues or bottlenecks.,Stay up-to-date with the latest IT trends, technologies, and best practices.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum 2 years of experience in IT support or a related role.,Strong knowledge of Windows and Linux operating systems.,Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, and VPN.,Experience with ITIL framework and best practices.,Familiarity with cloud computing platforms, such as AWS, Azure, or Google Cloud.,Strong problem-solving and analytical skills.,Excellent communication and interpersonal skills.

🛠️ Keahlian

Technical support and troubleshootingNetwork administrationSystem administrationIT security and complianceSoftware and hardware installation and configurationData backup and recoveryIT documentation and knowledge managementContinuous learning and staying up-to-date with IT trends and technologies
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